Today I came across a wonderful thought which reads as
शब्द मुफ्त में मिलते है, उनके चयन पर निर्भर करता है
की उनकी कीमत मिलेगी या चुकानी पड़ेगी
This made me realize that how important are words , tone , volume and body language. While you communicate thus .*Social skills are an important component in both a personal and a professional capacity
Having strong social skills can help you excel in your career, perform well when interviewing, help you achieve career goals and expand your professional network. There are many specific skills that fall in the social skills category..
The virtual world has not only captured our imagination but our entire being, one may wonder if these skills were applicable anymore
What would be the most important social skills in the coming decade or more?
Two very distinct instances made me ponder and aware of what mattered: one, where *a child’s unruly behaviour was disrupting a class and *another where a child wanted to play with a classmate (whom, in his own words, he had teased endlessly till a month ago) who wasn’t ready to reciprocate in a similar manner.
It just struck a chord! Both of them wanted
* acceptance*. Their ways of seeking it may have differed from the usual but both wanted to be included was the crux of their behaviour. *What is it that both exactly wanted from their peers or teacher ?
They wanted to be heard, they wanted others to listen.
They wanted to be cared for, so that sharing with them became important.
They wanted to be included, be a part of the whole.
They wanted to be respected, for who they are and what they “brought to the table”.
They wanted their past to be forgotten and they be looked at for what they have evolved into.
They wanted to be considered important enough to contribute.
And lastly but not the least they wanted to be loved, beyond their weaknesses, their follies and their failings.
Social skills are skills that promote effective communication with others. There are various social skills as well as several different ways in which we communicate on a daily basis. Social skills include written, verbal, nonverbal and visual communication used to relay a message to others. Common ways in which you exercise your social skills are:
• The language you use
• The tone, pitch and
volume * of your voice
• Physical gestures you-
make*
• Your facial expressions
• Your body language
• Eye contact with others when communicating
While Working as a team with other employees, keeping your emotions in check in stressful situations and communicating with clients and team members are some of the situations where *social skills need to be applied when working in a professional environment.
Social skills, also referred to as soft skills or interpersonal skills, are important because they *enable you to foster and maintain meaningful relationships with people you come across (like employers, colleagues and network contacts.)
A few of the many ways that good social skills can *benefit your career include that they:
• Allow you to effectively work as a team on projects
• Let you share your own perspective in an effective manner
• Help you expand your professional network and stay updated on new opportunities
• Make the workplace more enjoyable
• Let you gain valuable feedback and referrals from those who can attest to your abilities
• Enable you to successfully communicate with people
The following are a few of the many important social skills you should possess :
• Observation
• Active listening
• Conflict resolution
• Empathy
• Written and verbal communication
• Mirroring
• Cooperation
• Relationship management
Observation
The ability to observe serves you well in a professional setting. Though it comes naturally to some and is closely associated with people who are slightly introverted,
Active listening
Active listening is the ability to pay attention to a person when they are communicating with you without interrupting or losing focus.
Conflict resolution
Conflict resolution is your ability to see a problem for what it is and devise a workable solution to solve it. For example, if there is a misunderstanding between two coworkers and they come to you for help, you should focus on the root cause of the issue and then work to solve this problem rather than get involved in the arguing.
Empathy
Closely connected to observation skills is the ability to empathies with people and situations. Empathy is the ability to identify and understand how another person is feeling in any given situation.
Written and verbal communication
Verbal and written communication is two important components of effective social skills. When you write or verbally communicate, you are expressing yourself to another person. It’s important to use clear language, as well as proper spelling and grammar,
Cooperation is another essential social skill in the workplace.It is the ability to work well with others towards a common goal.
There are several steps you can take to improve your social skills at work. These include:
• Ask for feedback. As friends and colleagues what areas you need to improve upon in relation to social skills. Using this feedback, you can set goals to work towards improving these skills.
• Pick up a personal development book. Read personal development books that focus on improving social skills. There are countless free resources online such as e-books and guides that can provide you with concrete steps to take to build your interpersonal skills.
• Choose one social skill to focus on improving. Rather than try to improve several social skills at once, pick one to work on and only move on when you’re confident in your ability to effectively use that social skill.
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